Jobs In Bank of Punjab (BOP), Lahore, September 2025 - Divisional Head Contact Center

Jobs In Bank of Punjab (BOP), Lahore, September 2025 | Divisional Head Contact Center Latest Jobs In Bank of Punjab (BOP), Lahore, September 2025 — Apply Online








Jobs In Bank of Punjab (BOP), Lahore, September 2025 | Apply Online

Jobs In Bank of Punjab (BOP), Lahore, September 2025

The Bank of Punjab (BOP) has announced exciting career opportunities in Lahore, Pakistan. One of the key openings available in Jobs In Bank of Punjab (BOP), Lahore, September 2025 is for the prestigious position of Divisional Head Contact Center in the Information Technology Group. This is a senior role offering a competitive package, professional growth, and long-term career benefits.

Jobs In Bank of Punjab (BOP), Lahore, September 2025

About Jobs In Bank of Punjab (BOP), Lahore, September 2025

The Bank of Punjab has over 35 years of banking excellence with a network of 900+ branches across Pakistan. It provides advanced financial solutions, premium services, and career opportunities for talented professionals. In Jobs In Bank of Punjab (BOP), Lahore, September 2025, the bank is inviting applications for highly skilled professionals ready to take leadership roles.

Divisional Head Contact Center – Job Responsibilities

  • Maintain service levels as per SQ targets.
  • Ensure sales targets, incentive models, and management approvals.
  • Process financial & non-financial customer requests within escalation limits.
  • Deliver projects within deadlines and manage vendors effectively.
  • Implement call center process improvements and increase IVR functionality.
  • Manage team retention, training, and hiring for call center operations.
  • Ensure audit clearance, regulatory compliance, and error-free transactions.

Eligibility Criteria for Jobs In Bank of Punjab (BOP), Lahore, September 2025

Qualification: MBA or equivalent degree from HEC recognized university.
Experience: Minimum 12 years (with at least 8 years relevant experience).
Age Limit: Up to 55 years (as of September 16, 2025).
Location: Lahore, Pakistan.

Important Notes

  • Only shortlisted candidates will be called for interviews.
  • No TA/DA will be admissible.
  • BOP is an equal opportunity employer – Females, minorities, PWDs, and Transgender individuals are encouraged to apply.
  • Applications must be submitted online at bop.rozee.pk before September 16, 2025.

Skills Required for Jobs In Bank of Punjab (BOP), Lahore, September 2025

Applicants should demonstrate expertise in:

  • Complaint Handling
  • Audit Clearance
  • Vendor Management
  • Service Quality Assurance
  • Target Achievement

Job Details – Jobs In Bank of Punjab (BOP), Lahore, September 2025

Industry: Banking/Financial Services
Functional Area: Quality Control
Job Shift: First Shift (Day)
Job Type: Full Time / Permanent
Department: Information Technology Division
Job Location: Lahore, Pakistan
Career Level: Department Head
Apply Before: September 16, 2025
Posting Date: September 6, 2025

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FAQ Section – Jobs In Bank of Punjab (BOP), Lahore, September 2025

Q1: How can I apply for Jobs In Bank of Punjab (BOP), Lahore, September 2025?
A: You can apply online through the official BOP career portal: bop.rozee.pk.

Q2: What is the deadline for application?
A: The last date to apply is September 16, 2025.

Q3: Who is eligible to apply?
A: Candidates with MBA or equivalent, 12 years of experience, and under the age of 55 years can apply.

Q4: Does BOP encourage diversity?
A: Yes, females, minorities, PWDs, and Transgender individuals are strongly encouraged to apply.


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